Privacy policy

We are committed to protecting Your Privacy in accordance with Australian Privacy Principles. We also recognise that when You choose to provide Us information about Yourself that You trust Us to act responsibly and in Your best interests therefore We have the following policies in place to protect Your personal information.

STORING YOUR INFORMATION

We will take all reasonable steps to ensure that Your information held by Us is accurate, up-to date, complete, applicable, is not misleading and will only be used for the purposes stated in this document and/or Our Privacy Policy. We will maintain security safeguards to protect Your information and will take all reasonable steps to ensure that Your information is not disclosed to any unauthorised person or entity.

SECURING YOUR INFORMATION

When making a transaction through this Website Your information will pass through a secure server using SSL(secure sockets layer) encryption technology. The encryption process ensures that Your information can not be read by or altered by outside influences.

CREDIT CARD SECURITY:

We protect the security of Your credit card information, We work with Shopify Payments - a highly secure global payment gateway and PayPal, both secure payment solutions.

INFORMATION WE COLLECT

When You request Goods or Services We may collect Personal Information supplied by You when You complete an online form in order to facilitate the purchase of Goods and/or Services. Such information will enable Us to process Your transactions efficiently, analyse our Website services and enable Us to provide a higher level of customer service (which may include informative or promotional activities).

We may also collect the following information/tracking data for statistical purposes and to help Us understand how to make Our Website more available and user friendly for You and to measure the success of any advertising activities We may under take:

(a) Your IP address.

(b) The date and time of Your visits to Our Website.

(c) Your clicks and activity on this Website.

(d) The referring Website if any through which You clicked through to this Website.

(e) Technical information on Your browser, device and operating systems.

 

GOOGLE ANALYTICS

You can opt out of tracking by Google Analytics by using Google Ad settings. We use Google Analytics data to help tailor and enhance the customer experience, understand our customer markets and improve the products and services of olara.com.au

INFORMATION WE RELEASE

We will only release information about You as authorised by Yourself, required by law or where required in order for Us to provide Goods or Services to Yourself e.g to third party suppliers, or delivery companies. Where supplied to such third parties the information provided will only be sufficient for the third party to perform their services and may not be used by them for any other purpose.

We will not release Your information for any purpose which You could reasonably expect us not to release the information.

Except as detailed above We do not share, give, sell, rent, or lease information to third parties and Your Personal Information will only be disclosed to those employees within Our organisation who have a need to know in order to ensure You are provided with information about Our products and Services or to request Goods and Services through this Website.

You can ask to see any information We may hold about You and You also have the right to have any inaccuracies in the same corrected by Us.  In most circumstances, we will comply with your request. If we deny your request (or part of your request), we will tell you why. We may also need to verify your identity when you make any such request in relation to your personal information.

 

COOKIES

We and Our partners may use various technologies to collect and store information when You use this Website, and this may include using cookies and similar tracking technologies, such as pixels and web beacons. These web beacons track certain behaviour such as whether the email sent through the Website was delivered and opened and whether links within the email were clicked. They also allow Us to collect information such as the recipient’s:

IP address, browser, email client type and other similar details;

Tracking Website usage and traffic;

Reports are available to Us when We send email to You, so We may collect and review that information.

These cookies do not read Your hard drive but may be stored on Your hard drive to enable Our Website to recognise You when You return to the same.

MAILING LISTS

If at any time You are on a mailing list of Ours then You may request to be removed from the same and We will comply with Your request if there is no unsubscribe button provided then please contact Us with Your request using the “Contact Us” section of this Website.